FulcroPoint

Privacy Policy

Last Updated: 11/9/2025

Fulcro Point LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our website (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information to provide and improve our Service. The types of information we collect are limited and are as follows:

  • Usage and Analytics Data: When you use our Service, we automatically collect certain information using Google Analytics 4 (GA4). This information is aggregated and does not personally identify you. It includes:
    • Device type and settings
    • Browser type
    • Operating system
    • Pages you view and your interactions with them
    • The time and date of your visit
    • A partially anonymized IP address to determine your general geographic location
  • Crash and Performance Data: We use Firebase Crashlytics to monitor the stability of our website. If the website crashes, this service collects technical information to help us diagnose and fix the problem. This may include:
    • Device state at the time of the crash
    • Device type and operating system version
    • Unique device identifiers (e.g., instance IDs)

How We Use Information

We use the information we collect for the following purposes:

  • To Provide and Maintain our Service: Ensuring the Service is operational, stable, and secure.
  • To Improve and Optimize our Service: We analyze usage data to understand how users interact with our Service, what features are used, and how we can improve the user experience.
  • To Monitor Performance: We use technical and crash data to identify bugs, fix crashes, and ensure our Service is running smoothly.

Data Sharing and Disclosure

We do not sell or rent your information to third parties. We may share information only in the following limited circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf. These services are essential for our Service to function.
    • Google (Google Analytics & Firebase): We use Google's services for analytics (GA4) and crash reporting (Crashlytics). Google collects and processes this data as described in their own privacy policies. You can learn more about Google's practices by visiting Google's Privacy & Terms page.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Cookies and Tracking Technologies

We use Google Tag Manager to deploy Google Analytics 4, which uses cookies and similar tracking technologies to collect and track information about your interaction with our Service.

Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.

Your Rights

We collect very limited information, none of which is intended to personally identify you. However, you have rights regarding your data.

  • Access and Deletion: If you have any concerns or wish to inquire about any data we may hold, you may contact us. You can request the deletion of any data associated with you by emailing us at admin@fulcropoint.com. We will respond to your request in accordance with applicable law.
  • Opting-Out of Analytics: You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Children's Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at admin@fulcropoint.com.